CP Financial Services Terms & Conditions
Effective Date: 1/1/2024
Welcome to CP Financial Services LLC ("Company," "we," "our," or "us"). By using our services, you ("Client") agree to be bound by these terms and conditions. Please read these Terms and Conditions carefully before using our financial services, including financial coaching, bookkeeping, and other advisory services.
1. Services
CP Financial Services LLC provides financial coaching, bookkeeping, audit services, and financial advisory services. We work with individuals, couples, and businesses to improve their financial literacy, management, and overall financial health.
2. Client Responsibilities
Accuracy of Information: You agree to provide accurate, complete, and up-to-date information necessary for us to provide our services effectively. Failure to do so may affect the quality of our services.
Engagement: Clients must actively participate in coaching or advisory sessions, respond to requests for information in a timely manner, and implement recommendations as necessary.
Confidentiality: Both parties agree to keep all communications and shared documents confidential unless disclosure is required by law.
3. Payment Terms
Fees: All fees for our services will be outlined in your individual contract or service agreement. Payment is required as specified in the contract.
Late Payments: A late fee of 10% may apply to invoices not paid by the due date.
Payment Methods: We accept payments via credit card, debit card, bank transfer, and check.
4. Cancellations and Rescheduling
Cancellations: You may cancel any scheduled sessions by providing at least 24 hours' notice. Failure to provide sufficient notice may result in a cancellation fee of 25%.
Rescheduling: You may reschedule a session without penalty if notice is provided at least 24 hours before the original appointment.
5. Liability and Disclaimer
General: CP Financial Services LLC is not liable for any loss or damage resulting from your reliance on our services. Financial decisions are the sole responsibility of the Client.
No Guarantees: While we provide strategies and advice based on professional experience, we do not guarantee specific financial results. Results may vary based on individual or business circumstances.
6. Termination of Services
Either party may terminate the service agreement at any time, provided written notice is given. If you terminate services, any fees for services already rendered will remain due.
7. Amendments
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to our website or direct communication with clients.
CP Financial Services LLC - Refund Policy
Effective Date: 1/1/2024
CP Financial Services LLC is committed to providing quality financial services to our clients. Our refund policy outlines the terms under which refunds may be issued for coaching or other financial services.
1. Refund Eligibility
Refunds may be issued under the following circumstances:
Prepaid Services: If you have prepaid for a coaching program or service and decide to cancel before the first session or service delivery, you may be eligible for a full refund.
Cancellation After First Session: If you cancel after attending the first coaching session or receiving the first service, you may receive a partial refund for any unused sessions or services, minus a 10% processing fee.
Non-Refundable: Any services or products that have been fully delivered or completed are non-refundable. Additionally, certain non-refundable deposits or fees will be outlined in your contract or agreement.
2. Process for Requesting a Refund
To request a refund, contact us in writing at cpfinancialservicesnd@gmail.com or call us at (701) 541-0247. Refund requests must be made within 7 days of the initial service or program start date. We will evaluate your request and issue a refund if it meets our eligibility criteria.
3. Refund Timeline
Once your refund request is approved, we will process the refund within 7 business days. Refunds will be issued to the original method of payment unless otherwise agreed.
4. Contact Information
If you have any questions or concerns about our refund policy or services, please contact us at:
CP Financial Services LLC
1566 68th Ave S, Fargo, ND 58104
Phone: (701) 541-0247
Email: cpfinancialservicesnd@gmail.com
CP Financial Services LLC - Privacy Policy
Effective Date: 1/1/24
At CP Financial Services LLC (“we,” “our,” “us”), protecting your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following information:
Personal Information: Name, email, phone number, billing and shipping address, and financial information (e.g., account details, payment information).
Usage Data: Information about your interaction with our website, such as IP address and browser type.
2. How We Use Your Information
We use your information to: Provide financial services, including coaching and bookkeeping. Process payments and manage accounts. Communicate updates, appointments, and important notices. Improve our services and website.
3. Sharing Your Information
We do not sell or trade your information. We may share your data with: Service Providers: Third parties that help us deliver our services.
Legal Obligations: When required by law or in response to legal processes.
4. Data Security
We use appropriate security measures to protect yourpersonal information. However, no method of online transmission is completelysecure.
5. Your Rights
You may have the right to: Access, correct, or delete your personal information. Object to its processing. Request data transfer to another provider.To exercise these rights, contact us at the details below.
6. Cookies
We may use cookies to enhance your website experience. You can disable cookies through your browser settings.
7. Contact Information
If you have any questions or concerns, contact us at:
CP Financial Services LLC
1566 68th Ave S, Fargo, ND 58104
Phone: (701) 541-0247
Email: cpfinancialservicesnd@gmail.com
